FAQ'S

The first session is an opportunity for us to meet face-to-face. At this time, your therapist will provide a comprehensive assessment, which will take into account your personal history, present-day concerns, and what you might be hoping for in the therapeutic process. If you have specific goals for therapy and/or beyond, you can talk about those, too. Together, you’ll address any concerns or questions you have regarding therapy, and identify a plan to move forward with. If you both agree to continue working together, therapy will begin during the following session. If, for any reason, you and/or your therapist don’t believe that working together is the best fit for you, we’ll provide you with specific referrals based on the comprehensive assessment provided.

We do not prescribe any medications as therapists and social workers. Psychotropic medication is prescribed by Psychiatrists and Psychiatric Nurse Practitioners, the designations are MD and ARNP respectively. We are familiar with medications but are not able to give guidance or tell another practitioner what to prescribe to you. We often communicate with medication prescribers if you request us to do so in order to help them better help you.

A standard individual session is 45 minutes long. Appointments are typically at the same day and time each week.

We are a telehealth only practice, and we only offer sessions through a HIPPA compliant video platform. 

To provide the highest standard of care to you and each of our clients, we offer our services at a set rate depending on the therapist you work with. Therapy is an investment of your time, money, and energy, and you deserve the best possible experience in return. By keeping the focus on your treatment rather than on financial negotiations, we can make the absolute most of your investment. For more information, contact us today. 

We are in-network with most major insurance companies.

Here are some questions to ask your insurance provider:

1. What are my routine behavioral health care benefits?

2. Do I need a referral from my primary care doctor?

3. What is my deductible and have I met it?

4. What amount do you cover for in/out of network providers?

5. Does my policy require pre-certification or pre-authorization?

6. Do I have a copay or coinsurance?

7. Does my plan cover telehealth?

If you miss an appointment or if you do not provide 24 hours advance notice of cancellation of an appointment, you will be charged the full session amount for the missed appointment or late cancellation.

FMLA paperwork generally requires a minimum of 1-2 hours to complete, due to the need for supporting clinical documentation. Short-term disability often takes longer to complete and may require additional assessments beyond my regular intake evaluation. The time required to make copies or prepare and send faxes, and any other administrative business, not directly related to the provision of clinical services, will also be based on the complexity of the documentation request, with a minimum fee of $75.00.

​There will be no completion of any FMLA, disability, other paperwork, or letters of support unless your therapist has met with you for at least 5-8 sessions. We also will not complete any FMLA or disability paperwork if we do not believe we can support it based on what you have presented at intake and during sessions.

The relationship between therapist and client is protected by law and information cannot be disclosed without written consent. The only exceptions are if and when there is suspected abuse/neglect to a child/vulnerable adult or when the client threatens serious harm to self or others, in which case every effort is made to ensure the safety of those affected as required by law.

Our therapists work with a variety of populations and age ranges. We work with individuals, families, and couples. We currently see children ages 15 and up.